Returns
Returns
If you need to request a return or there is an issue with your item — we’re here to help.
Contact us and we will check the situation and guide you through the next steps.
We can assist if:
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the item is not working
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the item arrived damaged
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you received the wrong product
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the package is lost or hasn’t arrived
To help us resolve the issue quickly, please provide:
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your order number
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your name
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the email used during checkout
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clear photos of the item
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a short video showing that the item doesn’t work or has a defect
We respond within 24–48 hours and will offer the best solution:
replacement, refund, or reshipment.